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//Collin Central Appraisal District Helpdesk Helpdesk Home //Submit a Request Check on a Request Submit a Request for Website Assistance ! × PROTEST DEADLINE NOTICE The 2021 protest deadline is May 17th for *most* real property accounts! We will do our best to work all eFile tickets about technical issues received before 8pm on that date. Tickets submitted after 8pm may not be worked until the next business day. Issues related to the Online Appeals website and submission of a Helpdesk ticket does NOT extend your deadline. If you are unable to file online before your protest deadline but you still wish to protest, your written protest form or protest letter must be postmarked by midnight on the date of the deadline. For your convenience, we also have a drop-box available just outside our main entrance doors. The drop-box will be emptied at midnight, anything left in it after that time will NOT be considered timely filed. Collin Central Appraisal District 250 Eldorado Pkwy McKinney TX 75069-8023 Some Post Offices are open late; you can use the USPS locator tool to find DFW area locations and their hours. * - May 15 th is the usual protest deadline for real property (unless otherwise stated on your Notice of Appraised Value ). PROTEST DEADLINE NOTICE The 2021 protest deadline is May 17th for *most* real property accounts! We will do our best to work all eFile tickets about technical issues received before 8pm on that date. Tickets submitted after 8pm may not be worked until the next business day. Issues related to the Online Appeals website and submission of a Helpdesk ticket does NOT extend your deadline. If you are unable to file online before your protest deadline but you still wish to protest, your written protest form or protest letter must be postmarked by midnight on the date of the deadline. For your convenience, we also have a drop-box available just outside our main entrance doors. The drop-box will be emptied at midnight, anything left in it after that time will NOT be considered timely filed. Collin Central Appraisal District 250 Eldorado Pkwy McKinney TX 75069-8023 Some Post Offices are open late; you can use the USPS locator tool to find DFW area locations and their hours. * - May 15 th is the usual protest deadline for real property (unless otherwise stated on your Notice of Appraised Value ). Helpdesk Limitations We apologize for the inconvenience, but at this time, our helpdesk system is only able to accept requests pertaining to issues with one of our websites. Please contact us by phone – (469) 742-9200 or toll-free at (866) 467-1110 – to report other concerns. Contact Information Name //First Name This is a required field. Last Name This is a required field. Email This is a required field; the field currently either undefined or an invalid email address. Phone Request Details Is this request urgent? No Yes //Which site? Public Website (www.collincad.org) ? eFile Website (efile.cadcollin.org) ? eDoc Portal (edoc.collincad.org) ? Other ? What kind of problem are you reporting? Extra Information This information will help us expedite the troubleshooting process. In many cases, some or all of this information may be necessary to resolve your issue. Property ID Your Property ID can be found on your Notice of Appraised Value or using our Property Search. Owner ID Your Owner ID can be found on your Notice of Appraised Value or using our Property Search. eFile Username eFile PIN Your E-file PIN can be found on your copy of the Notice of Appraised Value that was mailed to you. Details To report a problem, you must describe the problem. Helpdesk Limitations Please contact us by phone – (469) 742-9200 or toll-free at (866) 467-1110 – if you have a question or would like to raise a concern regarding: protest/hearing procedures and policies appraisals/property values exemptions property data property ownership We are unable to resolve these types of issues through our helpdesk. Tickets submitted reguarding these types of issues will be closed and you will be asked to contact of our office by phone. (Optional) Attach Supporting Files Choose a file... Use the file selector above to browse for a file to attach to your ticket. If you need to attach additional files, you can do so once your ticket is created. JavaScript Required Our Helpdesk uses a CAPTCHA field to help distinguish between tickets from taxpayers and SPAM tickets from bots. Unfortunately, the service we use requires JavaScript. You must enable JavaScript to submit this ticket! Submit...